What are the different types of eyelashes available?

We offer a lovely variety of eyelashes, including strip lashes, individual lashes.

How do I choose the right eyelashes for me?

Choosing the perfect eyelashes for you is all about finding your personal style! Consider factors such as the look you desire (natural, dramatic, etc.), lash material, lash band type, and lash length.


Are the eyelashes made of real hair or synthetic materials?

Our eyelashes are crafted with utmost care from high-quality synthetic materials that wonderfully mimic the look and feel of real hair.


Can I reuse the eyelashes?

Absolutely! Our eyelashes are designed to be reusable, bringing you multiple moments of beauty with proper care and maintenance.


How do I apply the eyelashes?

Applying our eyelashes is a breeze! Simply follow our gentle step-by-step application guide provided on our website. You'll be fluttering those lashes in no time!


What is the best way to remove the eyelashes?

To remove the lashes, gently peel them off, starting from the outer corner. Take your time, and remember to remove any residual adhesive. Storing them in their original packaging will help them maintain their shape.


Are the eyelashes safe for sensitive skin or eyes?

We understand the importance of safety, and that's why our eyelashes are hypoallergenic and suitable for most individuals with sensitive skin or eyes. For added peace of mind, we recommend performing a patch test before your first use.


Can I wear the eyelashes with contact lenses?

Of course! Our eyelashes are designed to be compatible with contact lenses. However, please take care while applying or removing the lashes to ensure maximum comfort.


How long do the eyelashes last?

With proper care, our eyelashes can last for several weeks or even longer, depending on individual usage and maintenance. So, you can enjoy their beauty for an extended period!


Can I wear the eyelashes while swimming or showering?

We recommend avoiding wearing the eyelashes while swimming or showering, as excessive water exposure may affect their adhesive strength and longevity. Keep them dry for best results!


How should I clean and maintain the eyelashes?

To keep your eyelashes in tip-top shape, gently remove any excess makeup or adhesive using a mild cleanser or makeup remover. Store them in their original packaging between uses to preserve their gorgeous shape.


Do you offer different styles or lengths of eyelashes?

Absolutely! We offer a delightful range of eyelash styles, including natural, wispy, and dramatic looks, along with various lengths. So, you can find the perfect match for your unique preferences.


Can I trim the eyelashes to fit my eye shape?

You can definitely trim our eyelashes to suit your eye shape! Use small, sharp scissors to carefully trim them from the outer corner, ensuring they beautifully frame your eyes.


Do you offer adhesive or glue for the eyelashes?

Yes, we provide high-quality lash adhesives that are safe and long-lasting, ensuring your lashes stay put throughout the day or night.


What is your return or exchange policy?

We want you to be delighted with your purchase! Please review our Return and Exchange Policy on our website for detailed information regarding eligibility, timeframes, and any applicable fees.


Do you ship internationally? What are the shipping options and costs?

Yes, we happily offer international shipping! During the checkout process, you'll be provided with various shipping options, costs, and estimated delivery times based on your location.


How long does shipping typically take?

Shipping times can vary depending on the destination. Rest assured, we'll provide you with estimated shipping times during the checkout process, so you know when to expect your lovely lashes.


What payment methods do you accept?

To ensure your convenience, we accept major credit card and PayPal as secure and hassle-free payment methods.


Can I track my order?

Absolutely! Once your order is shipped, we'll provide you with a tracking number. You can use it to keep an eye on the progress of your delivery and eagerly anticipate its arrival.



What should I do if I have a problem with my order?

If you encounter any issues with your order, please don't hesitate to reach out to our dedicated customer support team at service@monaeyelashes.com. You can contact us through our Contact Us page or simply send us an email. We're here to assist you and swiftly resolve any concerns you may have.