PRIVACY POLICY
Table of Contents
What is the purpose of this policy?
What types of information do we collect?
How do we use the collected information?
When and why do we disclose information to third parties?
How long do we retain the collected data?
What measures do we have in place to ensure data security?
What rights do you have regarding your personal information?
How do we use cookies and similar technologies?
Do we provide links to third-party websites or services?
Do we transfer personal information internationally?
How do we comply with CalOPPA?
How do we handle the privacy of children?
What happens in case of changes to the privacy policy?
How can you contact us regarding privacy-related concerns?
Introduction
1.1 About This Policy:
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website, www.monaeyelashes.com. It applies to our website and any other related services (collectively referred to as the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1.2 Consent:
By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.
Information We Collect
2.1 Personal Information
2.1.1 Types of Personal Information:
We may collect various types of personal information, including but not limited to your name, email address, phone number, postal address, payment information, and any other information you voluntarily provide to us.
2.1.2 Collection Methods:
We collect personal information when you create an account, place an order, subscribe to our newsletter, participate in surveys or promotions, contact customer support, or otherwise interact with our Services.
2.1.3 Purpose of Collection:
We collect personal information to fulfill your orders, process payments, provide customer support, send promotional materials, and enhance your overall experience.
2.1.4 Legal Basis for Processing:
The legal basis for processing your personal information may include the necessity of processing for the performance of a contract, compliance with legal obligations, your consent, or our legitimate interests.
2.2 Non-Personal Information
2.2.1 Types of Non-Personal Information:
We may collect non-personal information such as demographic information, aggregated data, and anonymous usage statistics that cannot be used to directly identify you.
2.2.2 Collection Methods:
We collect non-personal information through cookies, web beacons, and similar technologies as you interact with our Services.
2.2.3 Purpose of Collection:
We collect non-personal information to analyze trends, improve our Services, and enhance your overall experience.
2.2.4 Legal Basis for Processing:
The processing of non-personal information is based on our legitimate interests in providing and improving our Services.
Use of Information
3.1 Personal Information
3.1.1 Purpose of Use:
We use personal information to provide, maintain, and improve our Services, process orders, communicate with you, and personalize your experience. We may also use your personal information for marketing and promotional purposes, with your consent where required by law.
3.1.2 Legal Basis for Use:
The legal basis for using your personal information may include the necessity of processing for the performance of a contract, compliance with legal obligations, your consent, or our legitimate interests.
3.2 Non-Personal Information
3.2.1 Purpose of Use:
We use non-personal information for statistical analysis, research, and improving our Services. This information helps us understand usage patterns, preferences, and demographics of our users.
3.2.2 Legal Basis for Use:
The use of non-personal information is based on our legitimate interests in analyzing and improving our Services.
Disclosure of Information
4.1 Third-Party Service Providers
4.1.1 Purpose of Disclosure:
We may disclose your personal information to trusted third-party service providers who assist us in operating our business, delivering products, providing customer support, conducting marketing activities, or processing payments. These service providers are contractually obligated to handle your information securely and are prohibited from using it for any other purposes.
4.1.2 Legal Basis for Disclosure:
The disclosure of your personal information to third-party service providers is based on our legitimate interests in providing and improving our Services.
4.2 Legal Compliance and Protection
4.2.1 Purpose of Disclosure:
We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, such as court orders or government agencies. We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users and the public.
4.2.2 Legal Basis for Disclosure:
The disclosure of your information for legal compliance and protection purposes is based on compliance with a legal obligation or our legitimate interests.
4.3 Business Transfers
4.3.1 Purpose of Disclosure:
In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity or merged with the acquiring entity's data. We will notify you and provide choices regarding your information in such circumstances.
4.3.2 Legal Basis for Disclosure:
The disclosure of your information in the context of a business transfer is based on our legitimate interests and compliance with any legal obligations related to such transactions.
Data Retention
5.1 Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5.2 Data Storage:
Your information may be stored and processed in the United States or any other country where we or our third-party service providers operate. By using our Services, you consent to the transfer of information to countries outside your country of residence.
5.3 Data Deletion:
We will delete or anonymize your personal information when it is no longer necessary for the purposes for which it was collected and there are no legal obligations requiring its retention.
Security
6.1 Security Measures:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure. We maintain industry-standard security practices to safeguard your personal information.
6.2 Data Breach Notification:
In the event of a data breach that may result in a high risk to your rights and freedoms, we will notify you and the relevant regulatory authorities in accordance with applicable laws.
Your Rights
7.1 Access and Rectification:
You have the right to access and update your personal information. You can review and modify your account information by logging into your account settings or contacting us directly.
7.2 Data Portability:
Subject to applicable laws, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Withdrawal of Consent:
If we rely on your consent for the processing of your personal information, you have the right to withdraw your consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
7.4 Restriction of Processing:
Under certain circumstances, you have the right to request the restriction of processing of your personal information.
7.5 Erasure:
You have the right to request the erasure of your personal information when it is no longer necessary for the purposes for which it was collected, and there are no legal obligations requiring its retention.
7.6 Objection to Processing:
You have the right to object to the processing of your personal information on grounds relating to your particular situation. We will assess and respond to your objection, unless we have compelling legitimate grounds to continue processing or if the processing is necessary for the establishment, exercise, or defense of legal claims.
7.7 Automated Decision-Making:
We do not engage in automated decision-making processes that significantly affect you based on your personal information.
7.8 Complaints:
If you have any concerns about our handling of your personal information, you have the right to lodge a complaint with the relevant data protection authorities.
Cookies and Similar Technologies
8.1 Types of Cookies and Similar Technologies:
We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services. These technologies help us provide personalized experiences, analyze usage patterns, and deliver targeted advertisements.
8.2 Purpose of Cookies and Similar Technologies:
Cookies and similar technologies enable us to recognize you, remember your preferences, and provide a personalized experience. They also help us understand how you interact with our Services and improve our offerings.
8.3 Cookie Management and Opt-Out:
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain features and functionality of our Services.
Third-Party Links and Services
Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of those services before providing any personal information.
International Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your personal information to countries outside your country of residence.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws, California residents have certain rights regarding their personal information. This section outlines these rights and how you can exercise them.
Right to Know:
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purposes for which we use the information, and the categories of third parties with whom we share the information.
Right to Delete:
You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal information from our records, unless an exception applies.
Right to Opt-Out of Sale:
We do not sell your personal information to third parties. However, if we ever engage in such selling activities, you have the right to opt-out of the sale of your personal information. We will provide a clear and conspicuous "Do Not Sell My Personal Information" link on our website to enable you to exercise this right.
Right to Non-Discrimination:
We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services based on your exercise of your privacy rights.
How to Exercise Your Rights:
To exercise your rights, you can submit a verifiable consumer request to us by contacting us through the methods provided in the "Contact Us" section below. We may need to verify your identity and request before fulfilling your rights. We will respond to your request within the timeframes required by law.
Please note that these rights are subject to certain limitations and exceptions under the law. For example, we may not be able to fulfill your request if it would infringe upon the rights of others or if we are legally obligated to retain the information.
Please include "California Privacy Rights" in the subject line of your communication to help us respond to your inquiry in a timely manner.
Please note that this section specifically addresses the privacy rights of California residents. If you are not a California resident, other privacy rights may apply to you based on your jurisdiction.
Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the revised policy on our website or through other means. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at service@monaeyelashes.com. Please note that this Privacy Policy applies solely to the information collected through our Services and does not extend to any other interactions you may have with us offline or through other means.
Thank you for reading our Privacy Policy.